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Settings & Billing
Settings & Billing
How to configure settings and manage your account
19 articles in this collection
Written by
Joshua Parkinson
Settings > Social Networks
How do I connect my social profiles?
How to add and authorize your social profiles
Written by
Joshua Parkinson
Updated yesterday
How do I connect my Instagram account?
How to connect your Instagram business accounts for posting
Written by
Joshua Parkinson
Updated yesterday
How do I refresh my social profile connections?
How to refresh and update your social profiles
Written by
Joshua Parkinson
Updated yesterday
How do I reset my social profile connections?
How to re-authorize your social connections to stop errors and failed posts
Written by
Joshua Parkinson
Updated yesterday
How do I disconnect my social profiles?
How to remove your social profiles
Written by
Joshua Parkinson
Updated yesterday
Can I change the Facebook profile that is connected to Post Planner?
How to connect a new Facebook account to your Post Planner account
Written by
Joshua Parkinson
Updated over a week ago
How do I authorize Post Planner for my Facebook Group?
How to authorize Post Planner for your Facebook Group
Written by
Joshua Parkinson
Updated yesterday
Why can't I connect my personal Facebook profile for posting?
Posting to Facebook personal profiles
Written by
Joshua Parkinson
Updated yesterday
Settings > Account
How do I change my account settings in Post Planner?
How to edit your plan, timezone, name, email and password
Written by
Joshua Parkinson
Updated over a week ago
How do I reset my password?
How to change your account password in Settings
Written by
Joshua Parkinson
Updated over a week ago
How do I switch to email login?
How to login with email instead of Facebook connect
Written by
Joshua Parkinson
Updated over a week ago
Settings > Team
How do I add, remove or edit a team member?
How to add, remove or update the rights of team members
Written by
Joshua Parkinson
Updated yesterday
Subscriptions and Billing
Where do I see my current subscription plan?
How to see your current subscription
Written by
Joshua Parkinson
Updated over a week ago
How do I upgrade or downgrade my subscription plan?
How to upgrade your subscription and get higher limits and more features (or downgrade to a lower plan)
Written by
Joshua Parkinson
Updated over a week ago
What do I lose if I downgrade my plan?
How to downgrade your plan and what features you lose
Written by
Joshua Parkinson
Updated this week
Why was I billed again?
How recurring billing works with your credit card
Written by
Joshua Parkinson
Updated over a week ago
How do I cancel my subscription?
How to cancel your paid account
Written by
Joshua Parkinson
Updated over a week ago
Can I get a refund?
How to get a refund after your free trial ends
Written by
Joshua Parkinson
Updated over a week ago
How do I delete my Post Planner account?
How to permanently remove your Post Planner account
Written by
Joshua Parkinson
Updated yesterday