Settings & Billing

How to configure settings and manage your account

19 articles in this collection
Written by Joshua Parkinson

How do I connect my social profiles?

How to add and authorize your social profiles

Written by Joshua Parkinson
Updated over a week ago

How do I connect my Instagram account?

How to connect your Instagram business accounts for posting

Written by Joshua Parkinson
Updated over a week ago

How do I refresh my social profile connections?

How to refresh and update your social profiles

Written by Joshua Parkinson
Updated over a week ago

How do I reset my social profile connections?

How to re-authorize your social connections to stop errors and failed posts

Written by Joshua Parkinson
Updated over a week ago

How do I disconnect my social profiles?

How to remove your social profiles

Written by Joshua Parkinson
Updated over a week ago

Can I change the Facebook profile that is connected to Post Planner?

How to connect a new Facebook account to your Post Planner account

Written by Joshua Parkinson
Updated over a week ago

How do I authorize Post Planner for my Facebook Group?

How to authorize Post Planner for your Facebook Group

Written by Joshua Parkinson
Updated over a week ago

Why can't I connect my personal Facebook profile for posting?

Posting to Facebook personal profiles

Written by Joshua Parkinson
Updated over a week ago

Settings > Account

How do I change my account settings in Post Planner?

How to edit your plan, timezone, name, email and password

Written by Joshua Parkinson
Updated over a week ago

How do I reset my password?

How to change your account password in Settings

Written by Joshua Parkinson
Updated over a week ago

How do I switch to email login?

How to login with email instead of Facebook connect

Written by Joshua Parkinson
Updated over a week ago

Settings > Team

How do I add, remove or edit a team member?

How to add, remove or update the rights of team members

Written by Joshua Parkinson
Updated over a week ago

Subscriptions and Billing

Where do I see my current subscription plan?

How to see your current subscription

Written by Joshua Parkinson
Updated over a week ago

How do I upgrade or downgrade my subscription plan?

How to upgrade your subscription and get higher limits and more features (or downgrade to a lower plan)

Written by Joshua Parkinson
Updated over a week ago

What do I lose if I downgrade my plan?

How to downgrade your plan and what features you lose

Written by Joshua Parkinson
Updated over a week ago

Why was I billed again?

How recurring billing works with your credit card

Written by Joshua Parkinson
Updated over a week ago

How do I cancel my subscription?

How to cancel your paid account

Written by Joshua Parkinson
Updated over a week ago

Can I get a refund?

How to get a refund after your free trial ends

Written by Joshua Parkinson
Updated over a week ago

How do I delete my Post Planner account?

How to permanently remove your Post Planner account

Written by Joshua Parkinson
Updated over a week ago