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🪜 How do I upgrade or downgrade my plan?

How to upgrade or downgrade your subscription plan

Written by Joshua Parkinson

You can upgrade or downgrade your plan at any time.

In this article, you'll learn:

⬆️ How to upgrade

NOTE: If you're using a team member account, ask your account admin to upgrade.

From the Subscription page

  1. Go to Settings > Subscription (or click "Upgrade Now" at the bottom of the left menu).

  2. Under "Available plans", click "Upgrade" on the plan you want.

  3. In the "Confirm upgrade" window, choose monthly or annual billing and click "Upgrade".

During a free trial, click "Select Plan" on the plan you want and enter your payment details.

From an upgrade window

When you try a feature your plan doesn't include, an "Upgrade to [plan]" window opens. Choose monthly or annual, click "Get [feature]", and lastly "Upgrade now" to confirm. On the Free plan or a trial, you finish on the Subscription page.

Switch from monthly to annual billing

In Settings > Subscription, click "Save [%] with Annual" on your current plan.

What you're charged

When you upgrade, you're charged for the new plan right away, minus a credit for the unused time on your current plan. Your billing date moves to the day you upgrade.

If the payment doesn't go through, you stay on your current plan. To update your card, click "Manage billing" under "Billing & Payments" at the bottom of the Settings > Subscription page.

Add-ons instead of upgrading

On a paid plan, you can get more social profiles, team members or AI images without changing plans. In Settings > Subscription, click "Add add-ons" (or "Manage add-ons"). See add-ons for what you can add.

✨ Benefits of upgrading

What higher limits and additional features do you get when you upgrade?

Please read about the differences between Post Planner's subscription plans. You can learn exactly what each plan includes — and what you stand to gain by upgrading.

⬇️ How to downgrade

To downgrade to a lower paid plan:

  1. Click "Contact us" on the plan you want.

  2. Choose why you want to downgrade, add any details, and click "Send to Support Team".

This opens a chat with our support team, and we'll make the change for you.

To downgrade to the Free plan, simply cancel your paid plan.

What happens to extra social profiles and team members

If you have more social profiles or team members than your new plan allows, Post Planner disconnects the most recently added profiles and removes the most recently added team members.

TIP: To choose which ones you keep, disconnect the profiles and remove the team members (in Settings > Team) you don't need before you downgrade.

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