Looking to downgrade to a lower plan?
Please read this article first. Then request your downgrade in Settings > Subscription.
This article shows you what you will lose when you downgrade.
Here's a breakdown of the features you will lose, plan by plan:
Downgrading to Starter... from Growth
Some customers assume a downgrade to Starter will only decrease the number of social profiles you can post to.
In fact, you lose A LOT more than just social profiles. 😟
What changes | Growth | Starter |
📉 Social profiles | 15 | 3 |
📉 Scheduled posts | 1,500 | 150 |
📉 Posts per profile per day | 24 | 12 |
📉 Users | 2 | 1 |
📉 AI images per month | 150 | 15 |
📉 Library storage for uploaded media | 5gb | 1gb |
🚫 Tagging accounts/pages in your post captions | Yes | No |
🚫 Scheduling comments | Yes | No |
🚫 Posting to X/Twitter and Pinterest | Yes | No |
🚫 Facebook text-on-background-image (TOBI) posts | Yes | No |
❌ Content age | Up to 1 year old | Up to 30 days old |
Downgrading to Starter... from Business
For this downgrade, your limits are decreased even more — and you lose more features and content.
What changes | Business | Starter |
📉 Social profiles | 25 | 3 |
📉 Scheduled posts | Unlimited | 150 |
📉 Posts per profile per day | Unlimited | 12 |
📉 Users | 5 | 1 |
📉 AI images per month | 250 | 15 |
📉 Library storage for uploaded media | Unlimited | 1gb |
🚫 Tagging accounts/pages in your post captions | Yes | No |
🚫 Scheduling comments | Yes | No |
🚫 Posting to X/Twitter and Pinterest | Yes | No |
🚫 Facebook text-on-background-image (TOBI) posts | Yes | No |
🚫 Private content streams | Yes | No |
❌ Content age | Up to 3 years old | Up to 30 days old |
Downgrading to Growth... from Business
What changes | Business | Growth |
📉 Social profiles | 25 | 15 |
📉 Scheduled posts | Unlimited | 1,500 |
📉 Posts per profile per day | Unlimited | 24 |
📉 Users | 5 | 2 |
📉 AI images per month | 250 | 150 |
📉 Library storage for uploaded media | Unlimited | 5gb |
🚫 Private content streams | Yes | No |
❌ Content age | Up to 3 years old | Up to 1 year old |
Downgrading from Agency
For downgrades from the Agency plan to the Business plan, your limits are decreased:
What changes | Agency | Business |
📉 Social profiles | 50 | 25 |
📉 Users | 10 | 5 |
📉 AI images per month | 500 | 250 |
For downgrades from Agency to Growth or Starter, you also lose everything listed above for downgrades from Business.
Please check the differences between our plans to learn more about what you lose.
If you have specific questions about plan features, you can also send an email to customer support.
What happens to your social profiles and team members
If you have more social profiles or team members than your new plan allows, Post Planner disconnects the most recently added profiles and removes the most recently added team members.
TIP: To choose which ones you keep, disconnect the profiles and remove the team members (in Settings > Team) you don't need before you downgrade.
Downgrading to the Free plan
To move to the Free plan, cancel your paid plan. When your billing period ends, your account moves to the Free plan:
What changes | Free plan |
📉 Social profiles | 1 |
📉 Scheduled posts | 30 |
📉 Posts per profile per day | 12 |
📉 Users | 1 |
📉 AI images per month | 3 |
📉 Library storage for uploaded media | 200mb |
🚫 Tagging accounts/pages in your post captions | Not included |
🚫 Scheduling comments | Not included |
🚫 Posting to X/Twitter and Pinterest | Not included |
🚫 Facebook text-on-background-image (TOBI) posts | Not included |
🚫 Private content streams | Not included |
🚫 Add-ons | Not included |
❌ Content age | Up to 7 days old |