All Collections
FAQs
Subscriptions and billing
😭 What do I lose if I downgrade my plan?
😭 What do I lose if I downgrade my plan?

How to downgrade your plan and what features you lose

Joshua Parkinson avatar
Written by Joshua Parkinson
Updated over a week ago

Looking to downgrade to a lower plan?

Please read this article and then contact customer support to tell us the plan you want to downgrade to.

This article shows you what you will lose when you downgrade.

Here's a breakdown of the features you will lose, plan by plan:

Downgrading to Starter... from Growth

Some customers assume a downgrade to Starter will only decrease the number of social profiles you can post to.

In fact, you lose A LOT more than just social profiles. 😟

Your limits are decreased:

  • πŸ“‰ Social profiles limit β€” decreases from 10 to 3

  • πŸ“‰ Scheduled posts limit β€” decreases from 1,000 to 150

  • πŸ“‰ Posts per profile per day limit β€” decreases from 18 to 12

  • πŸ“‰ Number of total users β€” decreases from 2 users to 1 user

  • πŸ“‰ Number of AI credits β€” decreases from 2,000 to 500

  • πŸ“‰ Data limit for uploaded media in Library β€” decreases from 500mb to 10mb

  • πŸ“‰ Post drafts limit β€” decreases from unlimited to 1

  • πŸ“‰ Saved texts limit β€” decreases from unlimited to 1

You lose access to these features:

  • 🚫 No tagging of accounts/pages in your post captions

  • 🚫 No scheduling first comments

You lose access to a significant amount of content:

  • ❌ All content older than 7 days

  • ❌ All images, videos and GIFs from feeds/streams

  • ❌ All on-demand content: articles, videos, stock images, giphy, quotes, post ideas, contests and more

Downgrading to Starter... from Business

For this downgrade, your limits are decreased even more β€” and you lose more features and content.

Limits decreased:

  • πŸ“‰ Social profiles limit β€” decreases from 25 to 3

  • πŸ“‰ Scheduled posts limit β€” decreases from 5,000 to 150

  • πŸ“‰ Posts per profile per day limit β€” decreases from 24 to 12

  • πŸ“‰ Number of total users β€” decreases from 5 users to 1 user

  • πŸ“‰ Number of AI credits β€” decreases from 5,000 to 500

  • πŸ“‰ Data limit for uploaded media in Library β€” decreases from 1gb (gigabytes) to 10mb (megabytes)

  • πŸ“‰ Post drafts limit β€” decreases from unlimited to 1

  • πŸ“‰ Saved texts limit β€” decreases from unlimited to 1

You lose access to these features:

  • 🚫 No tagging of accounts/pages in your post captions

  • 🚫 No scheduling first comments

You lose access to the following content:

  • ❌ All content older than 7 days

  • ❌ All images, videos and GIFs from feeds/streams

  • ❌ All on-demand content: articles, videos, stock images, giphy, quotes, post ideas, contests and more

Downgrading to Growth... from Business

Limits decreased:

  • πŸ“‰ Social profiles limit β€” decreases from 25 to 10

  • πŸ“‰ Scheduled posts limit β€” decreases from 5,000 to 1,000

  • πŸ“‰ Posts per profile per day limit β€” decreases from 24 to 18

  • πŸ“‰ Number of AI credits β€” decreases from 5,000 to 1,000

  • πŸ“‰ Data limit for uploaded media in Library β€” decrease from 1gb (gigabytes) to 500mb (megabytes)

  • πŸ“‰ Number of total users β€” decreases from 5 users to 2 users

You lose access to a lot of content:

  • ❌ All content older than 30 days

Downgrading from Enterprise Plans

For downgrades from the Agency or Enterprise plans, you lose the same features you lose when downgrading from Business β€” plus more.

Please check the differences between our plans to learn more about what you lose.

If you have specific questions about plan features, you can also send an email to customer support.

Did this answer your question?