Your Post Planner account is accessed via your personal Facebook profile.
If you need to move your account to a new Facebook profile, our team will have to process that request manually.
Before we can do that, we need you to take a few steps:
Please fill out this form and mention:
- Name and email of the subscription used during signup.
- Name and email of the Facebook profile to move the subscription to.
You'll then need to have the new profile connect to the free version of Post Planner.
Once we receive this information, it will take our team 24-48 hours to migrate the account.
This is a one-time courtesy and cannot be used to move accounts that have been suspended by Facebook for any reason.