Sometimes, Facebook will show an "unexpected" or "unknown" error when trying to perform any action.

This is usually caused by an issue on Facebook's side and clears up after a few minutes. But sometimes Facebook will need you to clear cache to reset.

Common Error Messages

  • An unexpected error has occurred. Please retry your request later

  • An unknown error has occurred

The Fix

Clear your cache!

  • The keyboard shortcut to this is CMD/CTRL + SHIFT + DELETE

For Chrome, here's how to it looks:

Once you click "Clear data" and clear your browser cache, close and re-open your browser. Then launch Facebook and login.

Then open another tab on the same browser, and login to Post Planner:

If you continue to experience the error, please do a full app reset.

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