You can change or downgrade your current plan to our free, "Pro" plan at any time. To downgrade from:
To downgrade to the free app, simply cancel your paid account:
Send an email to [email protected] with the following text:
Please cancel my Post Planner account.
Also include the email address associated with your Post Planner account (most likely the same email you use to login to your Facebook profile) so we can more easily find your account.
Once you complete the cancellation process, your plan will be set to cancel at the end of its current billing period. You will not be billed again. You will have full access to your paid subscription for the remainder of the billing period. After that your subscription will be downgraded to our free service.
Request a Refund: 30 Day Satisfaction Guarantee
Once you've completed the cancellation steps above, you may request a full refund if you're within our 30 Day Satisfaction Guarantee timeframe (the first 30 days of the life of the account).